Information We Collect

What You Give Us Directly

When you sign up or use our services, you share certain details with us. This usually includes your name, email address, business information, and financial data relevant to benchmarking. We need this to provide the service you're asking for.

Technical Information

Like most websites, we collect technical data when you visit. This includes your IP address, browser type, device information, and how you interact with our platform. We use this to keep things running smoothly and fix problems when they come up.

Financial Data for Benchmarking

Our service centres around budget comparisons, so we collect financial metrics you choose to share. This data gets anonymised and aggregated with others in your industry to create meaningful benchmarks. Your individual figures never appear in anyone else's reports in an identifiable way.

How We Use Your Information

We use your data for specific purposes:

• To provide the benchmarking services you've signed up for
• To improve our platform based on how people actually use it
• To send you relevant updates about your account or our services
• To comply with Australian legal requirements under the Privacy Act 1988
• To protect against misuse or security threats

We don't sell your personal information to third parties. That's not our business model, and it never will be.

Data Storage and Security

Where We Keep Your Data

Your information is stored on secure servers in Australia. We use industry-standard encryption both when your data moves between you and us, and when it sits on our servers.

Security Measures

We take security seriously, but we're also realistic. No system is completely immune to breaches. We use multiple layers of protection including encrypted connections, access controls, and regular security audits. Our team receives ongoing training on data protection practices.

How Long We Keep It

We hold onto your data for as long as your account is active, plus seven years afterwards. This retention period aligns with Australian taxation and business records requirements. After that, we delete it properly.

Sharing and Disclosure

Service Providers

Sometimes we need to share data with companies that help us run our service. This includes hosting providers, email services, and payment processors. These companies only get access to what they need to do their job, and they're contractually required to protect your information.

Legal Requirements

We might need to disclose information if required by Australian law, court order, or government request. We'll push back on requests that seem overreaching, but we're not above the law.

Business Transfers

If leyoxotive gets acquired or merges with another company, your information would likely transfer as part of that deal. You'd be notified beforehand, and the new owners would need to honour this privacy policy.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have specific rights:

• Access: You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
• Correction: If your information is wrong or outdated, you can ask us to fix it. We'll do this promptly once verified.
• Deletion: You can request we delete your data. We'll comply unless we have a legal reason to keep it.
• Restriction: You can ask us to limit how we use your information in certain circumstances.
• Complaint: If you're unhappy with how we've handled your data, you can lodge a complaint with us or directly with the Office of the Australian Information Commissioner.

To exercise any of these rights, contact us using the details at the bottom of this page. We'll need to verify your identity before making changes to your account.

Cookies and Tracking

We use cookies to keep you logged in and remember your preferences. Some cookies are essential for the site to function. Others help us understand which features people use most.

You can disable cookies in your browser settings, though this might break some functionality. We don't use third-party advertising cookies or sell your browsing data to advertisers.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll email you and post a notice on the platform. The date at the bottom shows when this version was last updated.

Continuing to use leyoxotive after policy updates means you accept the new terms. If you disagree with changes, you can close your account.

International Data Transfers

Your data primarily stays in Australia. If we ever need to transfer information overseas, we'll ensure the receiving country has adequate privacy protections or put additional safeguards in place. You'll be informed if this becomes relevant to your data.